Frequently Asked Questions
At the Teleflex Academy we emphasize the professional development of all healthcare professionals. Our programs and Curriculum are intended to provide health care workers with specific training tools that equip them for success in the healthcare industry. More importantly, these programs prepare our attendees so they can represent their facilities with product knowledge, integrity and professionalism.
The following is the cancellation policy for all scheduled educational events where a charge is applied.
In the event you must cancel, you may do so up to 14 days prior to the educational event and receive a full refund.
Refund minus 50% processing fee:
If you cancel between 7 and 13 days prior to an event, you will be refunded the amount of your course minus a 50% processing fee. This fee is used to offset the cost of meeting rooms, materials and all other resources used to host an event.
No refund will be made if notification is received six or fewer days prior to the start of a registered event.
Substitutions are encouraged for any cancellations less than 13 days prior to an event and should be directed in writing to the administrator. Please include the original attendees name and institution as well as the substitute’s full name and contact information.
No refunds for any e-learning modules.
*Teleflex reserves the right to cancel an event if registration is insufficient. If we must cancel due to lack of participation, we will notify all registrants at least 48 hours before the date of the event and return the fee for that cancelled event.
CVC, PICC, midline, ECG, care and maintenance competency courses. Both live and online. Webinars, videos and speaker programs.
Programs vary in length due to content. Some of our programs, such as live training or speaker events, may take a day or more depending on the type of event you have registered for. Other online programs are determined by the individual as they are self-paced programs.
The cost of each program varies depending on the type and content of each offering.
Class sizes vary depending on the venue. The minimum number of attendees is 10 people.
Yes, upon completion of courses approved for CE certification, you will be prompted to print your CE certificate providing proof of your continued education. Under the Transcript area in your Dashboard, you will find completed classes and the ability to print any certificates at any time.
We do not currently offer licensed CME credits to physicians
A registration code is given by your Sales Representative or Clinical Education Manager with the link for any given course. This code is given for those attendees who do not need a CE certificate. If code is used, it allows attendee access to class without a fee but will not result in a CE certificate. If used, the attendee will receive a certificate of completion.
Visa, or Master Card.
All charges incurred through Teleflex Academy will show on your statements as Arrow® International.
We are both approved and regulated by the California Board of Registered Nursing Continuing Education. (license # CEP12422)
We ask that you complete the course within a three-week time period. Statistically after that, your retention of data may diminish. If it takes you longer due to time constraints, the system will reset to the beginning of the course.
Absolutely. Your progress is tracked and will pick up where you left off when you return to the program.
Course completion requires students to demonstrate a full understanding of the stated learning objectives. This includes completion of any pre- and post-course requisites.
It is very rare that a student does not pass a course. There is an academic standard of maintaining at least an 80% grade point average in order to successfully complete the course. If you are unable to pass on the first try, you are invited to return at subsequent visits to complete or try again.
Arrow International, Inc., a wholly owned subsidiary of Teleflex Incorporated.
Teleflex, the Teleflex logo, Arrow, EZ-IO, Right Line, Right Patient, Right Time, and Vessel Health and Preservation are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. All other trademarks are trademarks of their respective owners.
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